In order to bring the best possible services to you, in the most efficient way possible, we use a Professional Services Automation system. This system can monitor your servers and workstations, and automatically create tickets on potential issues, as well as in some cases automatically rectify certain issues. Tickets that your staff create can automatically be assigned to their workstation, in order to keep ongoing records of repeat issues.
This technology allows QCS LTD to manage your systems in the most efficient way possible in order to offer you the best possible service we can.